Power cut, app crash, or accidentally closed the file without saving? Your file might not be gone. Word and Excel can save temporary backups in the background.
Note: This guide is for Windows. Mac uses different folder paths, so Method 2 does not apply there.
First, Check AutoRecover
- Open Word or Excel
- Click File → Options → Save
- Make sure Save AutoRecover information every ___ minutes is checked
- Set it to 1–2 minutes for better protection in the future
Note: If AutoRecover was turned off, the methods below may not find your file.
Method 1 — Recover Unsaved Documents
- Open Word or Excel
- Click File → Info
- Click Manage Document in Word or Manage Workbook in Excel
- Select Recover Unsaved Documents or Recover Unsaved Workbooks
- Select your file from the folder that opens
- Click Open
- Click Save As immediately and save the file
Note: This works best when the file had been saved at least once before. A completely new file that was never saved may require Method 2.
Note: This feature works with Word and Excel 2010 and newer, including Microsoft 365, on Windows 10 and Windows 11.
Method 2 — Check the Unsaved Files Folder
- Open File Explorer
- Click the address bar
- Paste:
%LOCALAPPDATA%\Microsoft\Office\UnsavedFiles - Press Enter
- Look for your file
- Open the file and use Save As to save it as a normal Word or Excel file
Note: If you don't find the file, also check:
%APPDATA%\Microsoft\Word
If You Still Can't Find the File
If neither method finds your file, Word or Excel may not have created a backup before the crash.
This can happen if the file was open only briefly or AutoRecover had not saved a copy yet.


